FAQs

Essentially, there is no impact to your shares of AFC common stock. This is simply a name change; there is no change to the number of shares you own.The stock will continue to trade on the New York Stock Exchange, but under the stock ticker symbol "THG" instead of "AFC."

The Hanover Insurance Group consists of property and casualty operations. Property and casualty operations consist of three operating segments: Personal Lines, Commercial Lines, and growing Speciality segment. The Personal Lines segment markets automobile, homeowners and ancillary coverages to individuals and families. The Commercial Lines segment offers a suite of products targeted at the small to mid-size business markets, which include commercial multiple peril, commercial automobile, workers compensation and other commercial coverages. The growing Specialty Lines segment offers products such as bonds, marine, miscellaneous professional liability, specialty property and other specialty coverages.

You can search for the Hanover Insurance Group office closest to you in the Local Offices section of our web site.

Financial Information on The Hanover Insurance Group is available through the Financial Information and Annual Report sections of this site.

Check our Event Calendar for The Hanover Insurance Group.

Correspondence should be mailed to:
Computershare, P.O. BOX 505000, Louisville, KY 40233
Phone - 800-317-4454

Overnight correspondence should be sent to:
Computershare 462 South 4th Street, Suite 1600 Louisville, KY 40202

If Computershare is currently holding your shares please contact them. If your shares are held in a brokerage account, you must contact your broker for further instructions.

Please contact Computershare to transfer ownership of your shares.

Check The Hanover Insurance Group current Stock Price (delayed 20 minutes).

The Hanover Insurance Group common stock (cusip # 410867105) trades on the New York Stock Exchange under the ticker symbol THG.

The Hanover Insurance Group common stock (cusip # 410867105) trades on the New York Stock Exchange under the ticker symbol THG.

The Hanover Insurance Group common stock (cusip # 410867105) trades on the New York Stock Exchange under the ticker symbol THG.

Check our Event Calendar for the date of The Hanover Insurance Group next annual meeting of shareholders.

Demutualization is the process whereby a mutual company (owned by policyholders) converts to a stock or "public" company (owned by shareholders). The Hanover Insurance Group, formerly Allmerica Financial, was formed through the demutualization of State Mutual Life Assurance Company of America on October 16, 1995.

Shares of The Hanover Insurance Group, formerly Allmerica Financial, common stock received in exchange for mutual ownership of State Mutual carry a zero tax basis. Please consult your tax advisor if you are considering selling or have sold such shares.

The Hanover Insurance Group, formerly Allmerica Financial's common stock was first traded on October 11, 1995.

The offering price was $21.00 per share.

The Hanover Insurance Group common stock must be bought and sold through your stock broker.

Yes, The Hanover does offer a Direct Stock Purchase and Dividend Reinvestment Plan (DSPP). You can obtain information by visiting www.computershare.com/directstock.

At this time The Hanover Insurance Group does not offer a DRIP.

If you are a registered shareholder and need to replace your stock certificate, you will need to contact our transfer agent, Computershare. The cost to replace a stock certificate is $80.00, plus 3% of the market value of the stock. These costs are required by Computershare because your stock certificate is a legal document that certifies your ownership of the number of share on the certificate, and Computershare uses this fee to purchase surety insurance on the certificate to protect itself from liability in the event that someone else presents the certificate and contests the ownership of the shares. For more information, click here.