WORCESTER, Mass., July 25 /PRNewswire-FirstCall/ -- The Hanover Insurance
Group, Inc. (NYSE: THG), a leading super regional property and casualty
company, announced today that it is enhancing its billing capabilities,
delivering on its promise to make doing business with the company easy. Now,
The Hanover is allowing agents to accept payments for new home and auto
policies via electronic check, credit card and debit card at point of sale.
(Logo: http://www.newscom.com/cgi-bin/prnh/20051031/NEM023LOGO )
Through the new enhancements, The Hanover's independent agent partners may
accept electronic down payments for personal lines home and auto insurance or
a full payment on a new policy during new business transactions. No
transaction fees will be charged for this service. In fact, policyholders who
pay for The Hanover's popular, multi-variate product, Connections(TM) Auto, in
full via electronic payment will be eligible for a discount.
"As a growing super regional property and casualty insurer, our company is
dedicated to delivering the products, services and technology of the best
national companies, and the responsiveness, market focus and local
decision-making of the best regional companies," said Jim Hyatt, president of
The Hanover's personal lines business. "These billing enhancements reiterate
our dedication to advanced technology and simplified business processes that
make our agent partners' jobs easier."
In addition to electronic payments at new business point of sale, The
Hanover will roll out additional billing improvements in the coming months,
including the ability for policyholders to make payments with their credit
card over the telephone.
The Hanover's personal lines product suite includes Connections Auto, as
well as competitive home, umbrella and watercraft policies. All of The
Hanover's personal lines products are fully supported by strong, local
management, a responsive service team dedicated to first call resolution, and
a streamlined, single platform point-of-sale application that makes it easy
for agents to do business with the company.
About The Hanover
The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass.,
is the holding company for a group of insurers that includes The Hanover
Insurance Company, also based in Worcester; Citizens Insurance Company of
America, headquartered in Howell, Mich., and their affiliates. The Hanover
offers a wide range of property and casualty products and services to
individuals, families and businesses through an extensive network of
independent agents, and has been meeting its obligations to its agent partners
and their customers for more than 150 years. Taken as a group, The Hanover
ranks among the top 35 of more than 950 property and casualty insurers in the
United States.
CONTACTS:
Investor Relations Media Relations
Sujata Mutalik Amy Lynn Banek
smutalik@hanover.comabanek@hanover.com
(508) 855-3457 (508) 855-4486
SOURCE The Hanover Insurance Group, Inc.