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The Hanover Insurance Group Introduces BONDirect

January 4, 2007

- Online Point-of-Sale System Enables Agents to Quote, Issue and Print Commercial Surety Bonds in Minutes at Their Desktops -

WORCESTER, Mass., Jan. 4 /PRNewswire-FirstCall/ -- The Hanover Insurance Group, Inc. (NYSE: THG), a leading super regional property and casualty company, today announced the introduction of BONDirect in Connecticut, Florida, Georgia, Illinois, Indiana, Maine, Massachusetts and Michigan. BONDirect is an online point-of-sale system that enables agents to quote, issue and print a variety of commercial surety bond business faster, and more profitably than ever.

(Logo: http://www.newscom.com/cgi-bin/prnh/20051031/NEM023LOGO )

Accessed through The Hanover's convenient portal, The Agency Place (TAP), BONDirect allows agents to place coverage in minutes. The BONDirect system also reduces the amount of paperwork involved in issuing Commercial Surety Bonds, and provides convenient online account access including previous transaction history. To further eliminate paperwork for agents, BONDirect also enables clients to be billed directly for cancelable bonds purchased through the system. Examples of Bonds available though BONDirect are Surety, Court and Fiduciary, License and Permit, and Individual Public Official.

"For agents, BONDirect is an easy way to serve small to mid-sized commercial clients, while growing the agency's bond business at the same time," said Richard Van Steenburgh, vice president of The Hanover's bond division. "BONDirect makes writing Commercial Surety Bond business faster, easier and more efficient, which enables agents to focus on the things that matter most, such as clients and new business."

"BONDirect will definitely help us to write business faster and help us manage a larger volume of business than a traditional transactional system," said Richard Guarini, Director of Financial Coverage/Bonds at The Treiber Group, a Garden City, NY-agency that has worked with The Hanover for nearly six years. "As a full-service brokerage dedicated to our clients, we like the system's ability to help us to process routine bonds quickly and efficiently without a lot of back and forth."

To best handle all of an independent agent's bonding needs, The Hanover's bond products are supported by bond underwriting centers, strategically located throughout the country, and staffed with specialized underwriters. In addition, local branch offices also provide bond underwriters who understand local markets, and state laws governing bonds in a particular region.

The introduction of BONDirect reinforces The Hanover's commitment to offering a total account solution for the small commercial marketplace. The company's commercial lines product suite also includes business owners' policy, commercial auto, umbrella, inland marine and workers' compensation.

About Treiber Group

Today, echoing the past 106 years, the Treiber way of doing business has remained steadfast - hard work, a sense of caring and personal service. As a result, The Treiber Group is ranked in the top 100 of the largest brokers in the United States and in the top 25 among the privately held firms with over 150 dedicated employees. Learn more about The Treiber Group LLC by visiting www.etreiber.com

About The Hanover

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 35 property and casualty insurers in the United States.

     CONTACTS:
     Investor Relations        Media Relations
     Sujata MutalikAmy Lynn Baneksmutalik@hanover.comabanek@hanover.com
     (508) 855-3457            (508) 855-4486

SOURCE The Hanover Insurance Group, Inc.

Contact: Investors, Sujata Mutalik, +1-508-855-3457, or smutalik@hanover.com, or Media, Amy Lynn Banek, +1-508-855-4486, or abanek@hanover.com, both of The Hanover Insurance Group, Inc.