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The Hanover Introduces Multi-Variate Pricing Capabilities for Commercial Auto

November 20, 2007

- Rounds out Company's Total Solution for Commercial Lines Accounts-

- Offers Agent Partners Competitive Pricing Across a Broad Spectrum of Risks-

WORCESTER, Mass., Nov. 20 /PRNewswire-FirstCall/ -- The Hanover Insurance Group, Inc. (NYSE: THG), a leading super regional property and casualty company, today announced the introduction of new multi-variate pricing capabilities for Avenues(TM) Commercial Auto, which cover a broad spectrum of risks and deliver the competitive prices that the company's agent partners need to gain a competitive edge in today's marketplace.

(Logo: http://www.newscom.com/cgi-bin/prnh/20051031/NEM023LOGO )

The newest in a long line of new product and technology advancements from The Hanover, Avenues Commercial Auto is a sophisticated pricing tool that enables the company's agent partners to price a broad range of risk for their customers. In addition, the new pricing tool draws on 105 different price points to provide an accurate risk assessment and the company's most competitive price-all in real time.

"The enhanced pricing for Avenues Commercial Auto strengthens our total solution for commercial accounts up to 200k," said David J. Firstenberg, commercial lines president at The Hanover. "The new pricing tiers will enable us to expand our already broad appetite, while offering highly competitive pricing for the best business."

Agents can quote the enhanced Avenues Commercial Auto product today for policies effective January 1, 2008.*

Because The Hanover has incorporated all of the advancements into its point-of-sale system, the company's agent partners will be able to easily quote and issue the product through the same quick and simple data entry process they have used in the past.

The point-of-sale system also empowers agents with built-in cross-sell opportunities, helping them to easily quote, issue and service their clients' total accounts with other competitive, commercial products from The Hanover which include business owner's policy, commercial package policy, workers compensation, commercial umbrella, bond and marine.

In addition to The Hanover's point-of-sale system, agent partners have access to talented, locally-based small commercial sales managers and middle market underwriters who are available to customize coverage and pricing when needed.

"Having problem solvers who are on the ground in our agents' markets, enables The Hanover to be a true partner, one that can help its agents to win in a competitive environment," Firstenberg said.

* New pricing capabilities for Avenues Commercial Auto is currently available in Arkansas, Connecticut, Georgia, Illinois, Indiana, Missouri, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Rhode Island, Texas, Virginia and Wisconsin. In 2008, it will also be available to The Hanover's agent partners in Florida, Louisiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, North Carolina and Tennessee.

For more information on the Avenues(TM) product suite, agents can contact one of The Hanover's local branch offices or visit the company at www.hanover.com. Customers interested in purchasing insurance coverage from The Hanover should contact their local independent insurance agent. You can find one at www.hanover.com by clicking on "Find an Agent."

About The Hanover

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 property and casualty insurers in the United States. For more information, please visit www.hanover.com.

    CONTACTS:
    Investor Relations             Media Relations
    Sujata MutalikAmy Lynn Baneksmutalik@hanover.comabanek@hanover.com
    (508) 855-3457                 (508) 855-4486

SOURCE The Hanover Insurance Group, Inc.

Contact: Investor, Sujata Mutalik, +1-508-855-3457, smutalik@hanover.com, or Media, Amy Lynn Banek, +1-508-855-4486, abanek@hanover.com, both of The Hanover Insurance Group, Inc.