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The Hanover Ready to Serve Policyholders Impacted by Hurricane Dolly

July 23, 2008

HOUSTON, July 23 /PRNewswire-FirstCall/ -- The Hanover Insurance Group, a leading super regional property and casualty company, today announced it is prepared to respond to claims resulting from Hurricane Dolly, which is sweeping through southern Texas today.

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"We are deeply concerned about individuals and businesses in Dolly's path," said Robin A. Nicks, president of The Hanover's Central Region. "Our staff is standing by ready to aid our independent agent partners and their customers throughout the recovery process."

CLAIMS REPORTING INFORMATION

The Hanover customers can submit claims by contacting their local independent agent or calling the company's toll-free customer service line at (800) 628-0250, 24 hours a day, seven days a week. Customers are advised to locate their policies, if possible, before calling their agent or the company, to expedite the claim reporting process.

About The Hanover

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 property and casualty insurers in the United States. For more information, please visit http://www.hanover.com.

    CONTACTS:
    Investor Relations             Media Relations
    Sujata MutalikAmy Lynn Baneksmutalik@hanover.comabanek@hanover.com
    (508) 855-3457                 (508) 855-4486

SOURCE The Hanover Insurance Group, Inc.

Contact: Investor Relations, Sujata Mutalik, +1-508-855-3457, smutalik@hanover.com; or Media Relations, Amy Lynn Banek, +1-508-855-4486, abanek@hanover.com, both of The Hanover Insurance Group, Inc.