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The Hanover Expands Its Distinctive Suite of Industry Specific Solutions Adding Coverage for Record Storage and Destruction Companies

March 9, 2011

WORCESTER, Mass., March 9, 2011 /PRNewswire/ -- The Hanover Insurance Group, Inc. (NYSE: THG), a leading provider of property and casualty insurance for individuals, families and businesses nationwide, announced today that it has further expanded its distinctive suite of industry-specific capabilities - introducing a new offering for the growing number of record storage and destruction companies.

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These new and enhanced capabilities build on The Hanover's broad portfolio of industry-specific offerings, which includes solutions for schools, human services agencies, moving and storage companies, chauffeured transportation, marina and boat dealers. These comprehensive industry programs provide specialized coverages and limits that go far beyond those offered through standard business insurance.

"This expansion of our industry solutions reflects our commitment to offering one of the broadest and most relevant product sets available to independent agents," said Marita Zuraitis, president of The Hanover's property and casualty companies. "By providing customized solutions to meet the needs in some of the country's strongest and most stable industries, we hope to help our agent partners capitalize on significant growth opportunities in their local markets."

"The Hanover Advantage"

Hanover Document Management Advantage was developed to provide organizations in this industry with the coverages they need to protect against a multitude of industry-specific exposures. This total solution includes coverage for professional liability, general liability, commercial property, commercial auto, umbrella, and surety bonds.

Additionally, The Hanover offers industry specialized loss control services for small and mid-sized organizations through its staff of engineering professionals, enabling its agent partners to offer their customers services often available in the marketplace only to larger businesses.

"We recognize that many agents have clients with industry-specific exposures that they can't properly address with a standard form and they would rather not go through a wholesaler," said Jack Roche, President, Business Insurance at The Hanover Insurance Group. "With our industry solutions, our agent partners have direct access to important coverages, backed by highly experienced teams, and the specialized risk management and responsive service they need to compete and win."

Hanover Document Management Advantage

With recent stringent legislation addressing the storage, transportation and destruction of confidential information, document management is a rapidly growing business.

Specifically, Hanover Document Management Advantage provides comprehensive coverages for a wide range of businesses that are engaged in the secure pick-up, storage and or destruction of confidential information. Highlights of the new capabilities include:

  • Professional liability coverage to protect against such risks as the unintentional release of confidential information and accidental shredding of customer documents
  • Warehouse legal liability to protect against customer goods that may be damaged in storage
  • Equipment breakdown coverage to help extend coverage to mobile shredding units

Agents interested in more detail should contact one of The Hanover's local branch offices or visit the Agent section of the company's web site at www.hanover.com.

About The Hanover

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester, Citizens Insurance Company of America, headquartered in Howell, Michigan, and their affiliates.

The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through a select group of independent agents. The company is ranked among the top 30 property and casualty insurers in the United States and has been meeting its obligations to its agent partners and their customers for nearly 160 years. The Hanover maintains excellent ratings from A.M. Best, Standard & Poor's and Moody's. For more information, please visit www.hanover.com.

CONTACT:


Investor Relations

Media Relations

Oksana Lukasheva

Amy Banek

olukasheva@hanover.com

abanek@hanover.com

(508) 855- 2063

(508) 855-4486



SOURCE The Hanover Insurance Group, Inc.

Contact: Investor Relations, Oksana Lukasheva, +1-508-855- 2063, olukasheva@hanover.com, Media Relations, Amy Banek, +1-508-855-4486, abanek@hanover.com