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The Hanover To Launch Its Platinum Experience In Georgia

March 11, 2015

Unique auto and home insurance package enables agents to sell value

ATLANTA, March 11, 2015 /PRNewswire/ -- The Hanover Insurance Group, Inc. (NYSE: THG), a leading property and casualty insurance provider for individuals, families and businesses nationwide, announced today it has introduced The Hanover Platinum Experience, a comprehensive package of bundled auto and home insurance products and services, for select independent insurance agents in Georgia.

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With this launch, The Hanover Platinum Experience will be available through premier independent agents throughout Georgia. The Hanover's unique products are distributed exclusively through its network of independent agents and brokers. 

The Hanover Platinum Experience creates an opportunity for independent agents to leverage their insurance expertise to guide customers through a comprehensive portfolio of protection options and customized coverages. With enhanced auto and home insurance services and coverages, customers can take advantage of the value and ease that having one policy, one coverage effective date and one bill provides.

"We're proud to offer our independent agents a different approach to personal insurance," said Richard W. Lavey, president, personal lines and chief marketing officer at The Hanover. "The Hanover Platinum Experience is focused on providing customers with market-leading coverages, high-touch claims services and flexible service options, helping to create value for our agent partners and their customers."

Since its introduction in 2013, The Hanover Platinum Experience has quickly become the most popular personal lines product for the company. In addition to a single bill and common effective dates, The Hanover offers its Platinum Experience customers value-creating features, including a waiver of deductible for multi-property losses, enhanced car rental coverage, original equipment manufacturer parts, mechanical parts replacement, as well as siding and/or roof restoration coverage.

The Hanover Platinum Experience customers also have access to online services for fast, convenient options to pay bills, file a claim and more. Complimentary access to auto and home maintenance and inventory tools are also provided, with customization based on each customer's property. If a claim occurs, customers have specific and direct access to a claims service line, as well as the claims unit manager, for a more personalized claims experience.

For more information, visit hanover.com.

ABOUT THE HANOVER

The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. For more than 160 years, The Hanover has provided a wide range of property and casualty products and services to individuals, families, and businesses. The Hanover distributes its products through a select group of independent agents and brokers. Together with its agents, the company offers specialized coverages for small and mid-sized businesses, as well as insurance protection for homes, automobiles, and other personal items. Through its international member company, Chaucer, The Hanover also underwrites business at Lloyd's of London in several major insurance and reinsurance classes, including marine, property and energy. For more information, please visit hanover.com.

CONTACT:
Emily Trevallion
Media Relations 
etrevallion@hanover.com 
(508) 855-3263

All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates ("The Hanover"). Coverage may not be available in all jurisdictions and is subject to the company underwriting guidelines and the issued policy. This material is provided for informational purposes only and does not provide any coverage.  For more information about The Hanover visit our website at www.hanover.com.

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SOURCE The Hanover Insurance Group, Inc.