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2019 Financial highlights

Operating Income of

$ 8.16

per share*

Net premiums written growth

4.5%

Adjusted operating ROE of

12.8%*

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Corporate overview

The Hanover Insurance Group, Inc. is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. The company provides exceptional insurance solutions in a dynamic world. The Hanover distributes its products through a select group of independent agents and brokers. Together with its partner agents, The Hanover offers standard and specialized insurance protection for small and mid-sized businesses, as well as for homes, automobiles, and other personal items.

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*These are non-GAAP financial measures. A reconciliation of these and other non-GAAP measures to the closest GAAP measure can be found in the company’s fourth quarter 2019 earnings release on Form 8-K, dated February 5, 2020.